Al Amin MZ, Maulana FI, Putra RDS, Huda MN. From Text to Action: AI-Driven Classification of Public Service Complaints in Karanganyar, Indonesia. J-CaSE [Internet]. 2025 Jul. 31 [cited 2026 Jul. 16];1(1):9-25. Available from: https://jurnalnew.unimus.ac.id/index.php/J-CaSE/article/view/747