AL AMIN, M. Z.; MAULANA, F. I. .; PUTRA, R. D. S. .; HUDA, M. N. . From Text to Action: AI-Driven Classification of Public Service Complaints in Karanganyar, Indonesia. Journal of Computing and Smart Ecosystems, [S. l.], v. 1, n. 1, 2025. Disponível em: https://jurnalnew.unimus.ac.id/index.php/J-CaSE/article/view/747. Acesso em: 5 oct. 2025.